KISS your clients if you want to win, protect and grow them…

Our central tenet as a consulting firm is our focus on helping our Clients ‘Win, Protect and Grow’ their global Client/Customer Relationships. We have entered a far more transparent and competitive market, with a far greater educated audience. Consultative roles are required that transverse verticals to be successful. The competition Read more…

Are you fit for Brexit Part II

Since my blog of April much has changed and little has changed! The malevolent and spiteful approach of the EU to Brexit negotiations continues unabated. The People’s Vote Campaign has gained some traction, particularly given that their opponents are in disarray. However, polling so far shows that there has been Read more…

The most important thing in communication is to hear what isn’t being said. Peter Drucker…

Anyone focused on client relationships and the revenue that might represent needs to keep this top of mind. Remember, everyday your client is being called by someone else, desperate for that clients business. And if you aren’t monitoring that relationship appropriately that important client just might go! As a management Read more…

Are you Brexit fit?

  Brexit, is arguably the biggest economic demerger in Europe since WW2. And while right now, the detail is being hammered out (perhaps literately) by Brussels and the UK government, some things are a given. What do we know? UK Businesses will be significantly changed by what is about to Read more…